Association Management Team

Jarrett Reynolds: Community Manager

Michelle Clark: Assistant Community Manager

Association Email: granitecrest@elite-mgmt.com

Board of Directors 

Carrie Bowden

Phillip Ribando

Jennifer Arthur

Violations

• Non-Due Process Violation Notices: If the violation is resolved before the next inspection, it will be closed automatically. There is no need to submit proof of resolution.

• Due Process or Fine Notices: To close these violations, photographic evidence of compliance must be submitted via the homeowner portal. Please do not email proof of compliance to the management team.

• Note: Violations at the Due Process Invitation, Due Process Response, or Fine stage will remain open on your account, even after resolution, for the life of the account.

ARCs

If you have submitted an ARC, please know that your community’s ARC guidelines allow for up to 30 days for a response. Until you receive a final approval (or denial) please do not move forward with your project. 

Payments

You may pay your assessment using one of the following methods.

• AutoDraft: This is a free service that drafts payments directly from your checking account and automatically updates when the yearly assessment changes. The AutoDraft form can be found on each community’s website under General Forms. Please submit the completed form to accounting@elite-mgmt.com.

• E-Check: To pay via e-check, log into your homeowner account and select Pay Assessments from the left menu. There is a fee for recurring e-check payments and a fee for a one-time payment. Please note that this is not an AutoDraft service and will not automatically update when assessment amounts change.

• Credit Card: To pay via credit card, log into your homeowner account and select Pay Assessments from the left menu. A transaction fee applies to all credit card payments.

• Check/Bill Pay: This payment method is managed by the homeowner through their personal bank accounts.  This form of payment will not automatically update if your assessment rate changes.

• Mail Payments: PO Box 97454, Raleigh, NC 27624-7454

• Drop-Off Location: 4112 Blue Ridge Road, Suite 100, Raleigh, NC 27624

  • Exterior Drop Box: Available 24/7

  • Interior Drop Box: Available during office hours

  • For Pickups: Schedule an appointment for efficiency

Collection Department

If you have received a collection notice or need to change your address, please contact your association’s collection manager, Makayla Harris at makaylaharris@elite-mgmt.com.

Reporting an Issue with an Animal

https://www.wake.gov/departments-government/animal-services/animal-control

Real Estate Agents & Closing Attorney’s