Welcome to Heritage Pines Community Association, Inc.
You've worked hard building a career and raising a family.
Now it's your turn. Now, the fun begins!
Heritage Pines is a unique, active adult community that was the first of its kind in North Carolina and continues to offer more amenities and opportunities to enhance your life experiences.
Heritage Pines offers you the opportunity to spend the best years of your life in a home and community where you can enjoy the most that life has to offer in a vibrant neighborhood with like-minded adults.
Board of Directors:
Russ Willard, President
Diane LaFortune, Vice President
Jim Van Wart, Treasurer
Ronnie Fulling ,Secretary
Eric Lagstrom, Director at Large
WHO DO I CONTACT AT ELITE?
Beth Ogburn, Community Manager
Karen Bayless, Senior Community Manager
, Assistant Community Manager
All Address Changes & Collections
Lori VanDine, Collections Manager
Auto-draft Setup/Management
OTHER CONTACTS
Have insurance-related questions? Please direct all questions to the agent, Vernita Smith with Carter Glass Insurance by phone: 919-781-1973.
Realtors, Closing Attorneys, Mortgage Providers, and Appraisers
Please visit www.homewisedocs.com to obtain information such as a statement of unpaid assessments or a lender or appraiser questionnaire.
Need to submit a vendor invoice?
Please submit to eliteinvoices@payableslockbox.com
Does your community need a vendor package? Or are you a vendor submitting one?
ADDITIONAL INFORMATION
Afterhours Emergency Number: 919-634-4545
This is for true emergencies, not to report work orders or for general inquiries.
Residential Portal: Please remember that your community’s governing documents, including ARC Guidelines, Community Newsletter, and much more can be found on the Heritage Pines Community website. Please visit www.heritagepinesnc.com. You will then be directed to the community’s page. To register for full access to the community website, please contact the Heritage Pines office at 919-466-0016 during normal office hours.
To pay your HOA dues: online via e-check or credit card, please https://emp.cincwebaxis.com/102. You would need to log in with your username and password. If have a setup, username, and password, you would need to register for access.
Please keep in mind that this website is different from the Heritage Pines community website.
If you are reporting a violation: Please be sure you have included in your e-mail the date and time of the violation, and a clear picture of what you are reporting. If reporting multiple property violations, please ensure your pictures are labeled.
Resolved/Corrected Violations: If a violation has been resolved/corrected, please send a picture as documentation and your account will be adjusted accordingly.
If you received a violation in error: Please know that we are all human and the mistake was not intentional. Please send us an e-mail and let us know. We will either close the violation or mark it Verify for the next inspection.
OFFICE HOURS
Mon, Wed and Thurs., 9:00 am – 4:00 pm
Tue and Fri. 9:00 am – 1:00 pm
Introducing the New Community App!
Elite Management Professionals Office Hours-Monday-Thursday-8:30 am-5:30 pm Friday 8:30 am-1:00 pm.
After Hours Emergency Line Update- 866 814 4072
Emergencies include fire, flood and/or property damage.
Heritage Pines Community Association, Inc.
Managed by Elite Management Professionals