Welcome to Downton Square Townhomes Homeowners Association, Inc.
Contacting Your Management Team
If you should need to contact someone on your management team, below are the names and emails for your community’s management team members.
Community Manager: Scott Hemphill email@example.com
Assistant Manager: Breanna Mack firstname.lastname@example.org
Collections: Lori VanDine ~ email@example.com ~ ext. 203
If a return call is necessary, please answer unknown numbers as they may not identify as Elite Management Professionals telephone numbers if team members are retuning calls from outside of the office.
Please mail payments to PO Box 97454 Raleigh NC 27624-7454.
If you wish to drop off something at the Elite Management Professionals office such as an assessment payment or ARC request, there is an exterior drop box available for your convenience. The drop box is located on building facing side of the right column when approaching the front entrance doors. This box is checked multiple times each business day.
There is also an interior drop box that may also be used during office hours.
For efficiency, if you need to pick up an item, please contact your management team for availability prior to coming to the office. Appointments are recommended and are appreciated.
4112 Blue Ridge Road Ste 100 Raleigh NC 27624
Automatic Payment Options
If you are interested in signing up for the Elite Management Professionals automatic draft (ACH) for your assessment payment, please complete the Auto-Draft form and return it to Elite Management Professionals. The form may be found in the Documents section of the website.
Auto Drafts: firstname.lastname@example.org
Submitting an ARC Request
Architectural requests should be submitted as a single file as this is the Association’s permanent record of the requested change. The list of required items is included on the form. It is important that the request be complete as incomplete submissions will delay processing. If you are not able to provide a single pdf file, you may mail your submission to Elite Management. The ARC form may be found under Community Documents / Architectural Review Documents.
Linking Multiple Accounts
You may link your master/sub association accounts into a single log in, or you may link multiple property accounts together in a single log-in. This applies only to Associations managed by Elite Management Professionals.
Sign in to your first account. Select My Property Information / My Profile. Click "Register An Additional Property". Complete the required information and when the registration is accepted, your accounts will be linked. You will be able to toggle between accounts without needing to log out. The Switch Account toggle may be found at the top right of the screen by clicking your name.
If you attempt to do this and have any trouble, please contact your management team at Elite Management Professionals for assistance.
Please take notice that prior to filing any suit pursuant to 47C or 47F of the North Carolina General Statutes you may apply for voluntary mediation in accordance with N.C.G.S.7A-38.3F.
4112 Blue Ridge Road, Suite 100
Raleigh, NC 27612
Phone : (919) 233-7660
Email : email@example.com
Managed by Elite Management Professionals