The Elite Management office is closed due to the current health care crisis.
Your management team will be working from their homes and responding to emails and to telephone calls as quickly as possible.
If you need to make an assessment payment, please mail your payment. With the Elite Management office closed, access to the front office door may not be available. Please mail payments to PO Box 97454 Raleigh NC 27624-7454.
If you should need to contact someone on your management team, below are the names and extensions for your community’s team members.
Manager Katelyn Bachman firstname.lastname@example.org 919-233-7660 ext 218
Assistant Manager: Nichole Young email@example.com 919-233-7660 ext 230
Collections: Julie Krieg firstname.lastname@example.org 919-233-7660 ext 203
Auto Drafts: Laura Raynor email@example.com 919-233-7660 ext 214
If a return call is necessary, please answer unknown numbers as they will not identity as Elite Management phone numbers.
Information will be updated as it becomes available.
To sumbit in a warranty issue: via https://www.taylormorrison.com/homeowners for the issues on your property. If you need assistance submitting a request, you may contact Taylor Morrison’s Customer Service Coordinator at 919.441.7593 or RaleighWarranty@taylormorrison.com to help guide you through the process.
When are the assessment fees due and for how much?
The Master Association Assessment fees are due semi-annually on the first of January and July. For the 2020 year the dues are $410 semi-annualy or $820 Annually. The capital contribution is $750.
Who do I call if there is an emergency?
Emergency situations include fire, plumbing, roof leaks or weather-related damage. Contact our office at (919) 233-7660. Leave a detailed message with your community name, phone number and extent of damage. A staff member will contact you as soon as possible. If the emergency is after hours please contact our emergency line at (919) 634-4545.
What are the CC&R’S?
The Covenants, Conditions and Restrictions (CC&R’s) are the governing legal documents that set up the guidelines for the operation of the planned community as a non-profit corporation.
How can I make a recommendation?
Use the Contact Us Link
Who are the Board of Directors for The Preserve at White Oak Creek HOA?
President – Candice Blakeslee (Taylor Morrison) firstname.lastname@example.org
Vice President/Secretary – Christian Sheppard (Taylor Morrison)
Vice President/Treasurer – Dustan Leasure (Taylor Morrison)
Should you make any exterior modifications at your home, please complete the Architectural Request form located under "Documents" and then select "Architectural Guidelines & Form" once you have logged into your account. Once completed, please forward to your management team and they will send to the ARC Committee on your behalf. The Committeee has 45 days to review your application.
Architectural Requests Cont:
For ARC applications to be Accepted the following below are needed.
- ARC Form signed, with neighbors’ signatures
- A detailed description of how large the project will be. ( width, height, length, how far off the property line)
- A copy your plot map (which you would have received at the closing of your home) with detailed markings of where the project is to be done in blue or red ink.
- A sample picture, and color of the product to be used.
Without these 4 things ARC applications will be deemed not complete and sent back to the homeowner until all forms are completed.