Welcome to Brook Manor Homeowners' Association, Inc.
Brook Manor is a community located in Holly Springs, off of Bass Lake Road. Our subdivision is less than five minutes from downtown, which boasts several great restaurants and a coffee shop, among other things. We are within walking distance of Bass Lake Park, Suggs Farm, and Womble Park.
Board of Directors
Mark Mazzotta, president/treasurer
Don MacConnell, secretary
Tammera Hill, member at large
Laura Hartwick, member at large
JR Guzman, member at large
Ashley Moralez, member at large
Roger Orndorff, member at large
Community Email: brookmanor@elite-mgmt.com Emergency Line: 866.814.4072 (for pool and common areas issues only)
Community Website
To view your community’s governing documents (Bylaws, CCRs, & ARC guidelines), Board meeting minutes, financial reports, Annual Meeting packets, violation notices, and account balances, please log into your homeowner portal on the community website: https://emp.cincwebaxis.com/240
Violations
ARCs
If you have submitted an ARC please know that your community’s ARC guidelines allow for up to 30 days for a response. Until you receive a final approval (or denial) please do not move forward with your project.
Payments
You may pay your assessment using one of the following methods:
Collection Department
If you have received a collection notice or need to change your address, please contact your association’s collection manager, Pam Albright, pamalbright@elite-mgmt.com.
Insurance
Needing a COI or HOA insurance information, please submit a request a request directly to the agent: vsmith@carterglassinsurance.com
Reporting a Parking Issue on a Public Street
Please contact the non-emergency line of your local police department.
Reporting an Issue with an Animal
https://www.wake.gov/departments-government/animal-services/animal-control
Reporting a Street Light Outage
https://salor-web.duke-energy.app/#/home/map/ncsc/DEP
Real Estate Agents & Closing Attorney’s
We do not release information to third parties. Please submit a request through www.homewisedocs.com
Vendors
Please submit all invoices to eliteinvoices@payableslockbox.com
Thank you,
Jason A. Wright, PhD, AMS, CMCA
Community Association Manager
Oversees: Board, legal, vendor, and financial aspects of the HOA.
Kelly Forrestal
Assistant Community Association Manager
Oversees: ARCs, violation, and general inquires of members of the HOA.
Our office hours are Monday through Thursday, 8:30 AM to 5:30 PM, and Friday, 8:30 AM to 1:00 PM.
If you have received this message outside of business hours, your correspondence will be returned in the order it was received starting on the next business day. In 2025, our office will be closed on New Year's Day, MLK Day, Good Friday, Memorial Day, July 4th, Labor Day, Thanksgiving Day and the day after, as well as Christmas Eve and Christmas Day.
Introducing the New Community App!
Elite Management Professionals Office Hours-Monday-Thursday-8:30 am-5:30 pm Friday 8:30 am-1:00 pm.
After Hours Emergency Line Update- 866 814 4072
Emergencies include fire, flood and/or property damage.
4112 Blue Ridge Road, Suite 100
Raleigh, NC 27612
Phone : (919) 233-7660
Email : brookmanor@elite-mgmt.com
Managed by Elite Management Professionals