2021 Pool Season
May 15, 2021 - Sept. 19, 2021
If you wish to drop off something such as an assessment payment or ARC request, there is an exterior drop box available for your convenience. The drop box is located on building facing side of the right column when approaching the front entrance doors. This box is checked multiple times each business day.
There is also an interior drop box that may also be used during office hours.
For efficiency, if you need to pick up an item, please contact your management team for availability prior to coming to the office. Appointments are recommended and are appreciated.
If you need to make an assessment payment, please mail your payment.
Please mail payments to PO Box 97454 Raleigh NC 27624-7454.
If you should need to contact someone on your management team, below are the names and extensions for your community’s team members.
Community Manager: Star Smith email@example.com 919-233-7660 ext. 207
Assistant Community Manager: Kirsten Rowland firstname.lastname@example.org 919-233-7660 ext. 210
Collections: Pam Albright email@example.com 919-233-7660 ext. 236
Auto Drafts: Laura Raynor firstname.lastname@example.org 919-233-7660 ext. 214
If a return call is necessary, please answer unknown numbers as they may not identify as Elite Management Professionals telephone numbers if team members are retuning calls from outside of the office.
HB 278 Law
Pursuant to N.C.G.S. § 7A-38.3F, all owners are hereby informed that you have a right to request mediation pursuant to the terms of the statute, to try to resolve a dispute with the association. Both the owner and association must agree to mediate the dispute, and the costs of the mediation will be split between the parties. Please see the statute for further details regarding the mediation process. Note that disputes related solely to an owner's failure to timely pay an association assessment or any fines or fees associated with the levying or collection of an association assessment are not covered under this statute.